Privacy Policy

Effective date: January 1, 2021

White Oak Dental ("we," "us," or "our") is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Minnesota state laws.

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, mailing address.
  • Information submitted through appointment requests, contact forms, or inquiries.

b. Protected Health Information (PHI):

  • Information related to your dental health or treatment when provided through forms or communications, subject to HIPAA guidelines.

c. Non-Personal Information:

  • IP address, browser type, device information, and cookies to enhance website functionality and user experience.

2. How We Use Your Information

We may use your information for the following purposes:

  • To schedule appointments or respond to inquiries.
  • To provide, manage, and improve our dental services.
  • To communicate with you regarding appointments, reminders, or office updates.
  • To improve our website's performance and functionality.
  • To comply with legal and regulatory obligations.

3. Disclosure of Information

We do not sell or share your personal information for marketing purposes. We may disclose your information:

  • To our staff and providers to deliver dental care or manage patient records.
  • To third-party service providers assisting in operations (e.g., appointment scheduling software, website hosting) under strict confidentiality agreements.
  • To comply with HIPAA, Minnesota law, or other legal obligations, including court orders or subpoenas.
  • To prevent or address fraud, security issues, or harm to our patients or practice.

4. HIPAA Compliance

As a dental practice, we adhere to HIPAA regulations to safeguard your Protected Health Information (PHI). PHI will only be used or disclosed for treatment, payment, and healthcare operations, as allowed by law. You have rights under HIPAA, including:

  • The right to access and request copies of your PHI.
  • The right to request amendments to your PHI.
  • The right to request restrictions on certain uses or disclosures of your PHI.
  • The right to receive an accounting of disclosures.
  • The right to file a complaint if you believe your privacy rights have been violated.

For more information on your HIPAA rights, please contact us at the information below.

5. Cookies and Website Analytics

Our website may use cookies, tracking pixels, and analytics tools to:

  • Improve website performance and user experience.
  • Analyze website traffic and trends.

You can adjust your browser settings to refuse cookies, but this may impact website functionality.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information and PHI. However, no system is completely secure, and we cannot guarantee the absolute security of data transmitted via the internet.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected information from a child, please contact us to have it removed.

9. Your Rights and Choices

You may:

  • Request to access, update, or delete your personal information, subject to legal and operational obligations.
  • Opt out of receiving non-essential communications from us.

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. Please review this page periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us:

White Oak Dental
900 7th St SW
Perham, MN 56573
(218) 346-7700
admin@whiteoakdentalmn.com

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